Payment Policy
This Payment Policy explains the payment methods we accept and how payments are processed by SOURPLUS LLC ("Sour Plus", "we", "us").
Currency
Prices are displayed and charged in your region's local currency where available (USD, GBP, AUD, CAD, NZD, SGD, or AED), and in US Dollars (USD) for all other countries. The currency and final total are shown at checkout before payment. If you pay in a currency other than your card's, your bank or card issuer applies the exchange rate and any conversion fees.
Accepted Payment Methods
We accept the following payment methods at checkout:
- Visa
- Mastercard
- American Express
- Discover
- Shop Pay
- Apple Pay
- Google Pay
The full list of available methods is shown at checkout and in the website footer.
When Payment Is Taken
Payment is processed in full at the time you place your order. Your order is confirmed only once payment has been successfully authorized.
Payment Security
All transactions are processed through secure, encrypted (SSL) connections by our payment providers, including Shopify Payments. Your full card details are transmitted directly to the payment processor and are never stored on our servers. We do not have access to your complete card number.
Pricing & Additional Costs
The price shown on each product page is the price of the item. Any applicable shipping charges and taxes are calculated and displayed at checkout before you confirm payment. There are no hidden fees — the total shown at checkout is the amount you pay. International customers may be responsible for import duties and taxes charged by their local authorities (see our Shipping Policy).
Declined Payments
If your payment is declined, please check your card details and available balance, or contact your bank. Your order will not be processed until payment is successfully completed.
Contact Us
For payment questions, contact:
SOURPLUS LLC
Email: support@sourplus.com
Phone: +1 (716) 202-8717
Hours: Monday–Friday, 9am–6pm (EDT)